Rich, Gladys, Rich Jr. Kenney - Testimonials

Will definitely work with them again and recommend them highly.

during an extremely chaotic and stressful time. The team provided excellent advice during the sales process on how to prep, show, and sell for a good price soon. I then turned around and purchased another home, which was an equally satisfying experience. A+ personalized, friendly, excellent, professional!

Helping us with a long distance transaction. Extremely helpful and answered any and all questions in a timely and helpful manner.

A wonderful family, wonderful agent, and wonderful friends.

I will work with them again and refer to my family and friends

However, it took 6 months to get a sale and this was apparently due to pricing issues, a part or which was our, the sellers, believe the home was worth more than the market supported. Very diligent and proactive agents!

Gladys guided us through the process of finding just the right house every step of the way. We were immediately struck by her honesty, intelligence and warm personality. Although Gladys was our principal contact, we knew the minute we met Rich and Rich Jr., we were in the hands of an exceptionally professional and knowledgeable team. We had fairly rigid requirements which limited the range of available houses. The team diligently sent us listings which fit our needs so that our search was targeted saving us time and wasted energy. We have bought and sold five houses over several decades and have never met a team like the Kenneys. They are completely trustworthy, know their market and profession thoroughly and are fun to be with. We can't recommend them highly enough-they are truly the gold standard of realtors.

She had to work really hard to make this sale happen. I was informed of all thru out the process.

We expected that they would be very knowledgeable, based on their vast experience, but we were surprised at how fun and kind they were as well. They treated us like family, which was very welcomed during the stress of selling a house to move across country. The Kenney team was very professional and responsive at every step in the process. They were always detail-oriented from creating a sales strategy, to staging our house, to helping us find and organize contractors for repairs. They gave us solid advice to meet our goals for when and how we wanted to sell our house. Their experience and expertise in the Tucson market surpassed our expectations and made a serious impact on our experience and the ultimate outcome of selling our house in time for our move. Each member of the team brings complementary knowledge and skills and they work together seamlessly. It was honestly like getting 3 qualified realtors instead of just one! They told us what we needed to hear, not always what we wanted to hear, and they did it with kindness and support. I highly recommend that anyone who wants to sell a house in Tucson should hire the Kenney team and follow all of their advice. You won’t regret it!

He takes the time to walk the property, work with subcontractors to renovate key areas, and works with management companies and tenants for income property. I'd highly recommend him.

Their knowledge of the industry and professionalism contributed greatly to a smooth sales process. Gladys made herself available during all times of the day to answer questions, and handled challenges as they came up. Great agents!

His out-of-the-box thinking and negotiation skills allowed me to get much more than expected from this transaction and built confidence in my first ever home purchase! Thanks Rich!

Their knowledge, care, and work ethic have been invaluable to us. We will certainly refer friends to Gladys and Rich.

They are pros who know when to push the peddle or tap the brake. They can see the trouble spots and know the solutions to avoid them.

have handled multiple RE transactions for us in the past couple of years and we have been completely satisfied. Their energy and professionalism is unmatched. They set out a clear and complete marketing plan in order to get our house sold in 2018. Both are committed problem solvers. Their expertise in negotiating made our selling experience, usually a horror story, into a comfortable episode in selling and purchasing a home. We recommended the Kenney team to friends who experienced similar results. Thank you Rich, Gladys, Rich Jr.! Maj Gen. Hoyt Jr. and Anne Vandenberg

His high degree of skill, experience and attention were evident at every stage of the process, culminating not only in a timely sale but a feeling of mutual good-will among all involved parties.

We were looking for a house in the Sam Hughes area. Houses in this area do not stay on the market very long; usually only 1-2 days. Due to Rich’s long tenure as a real estate agent and all of his contacts he was able to locate a house before it went on the market. We live in Hawaii and that gave us the chance to see the house and put in our offer on the first day. Rich put us in touch with mortgage lenders, plumbers, electricians, and landscapers. He helped throughout the process. We were in contact almost on a daily basis for more than a month. He is so professional, thoughtful, and helpful and truly has his client’s best interests in mind. We highly recommend working with Rich.

They know their stuff and know how to deal with any crisis that might arise. Highly Recommend!

We were extremely pleased with their knowledge about the real estate market and the extra effort they took to make the sale. We have often referred them to our friends due to our great experience with this team.

He sold our home in the Catalina Foothills and helped us buy one in the Sam Hughes neighborhood. Many years later, he helped us sell that home when we moved to OR. There was never a question that we would seek him out again when we decided to move back to Tucson. He's so professional, thorough, and helpful throughout the search and purchase process. To us, Rich IS Long Realty!

did to help us get our dream home. The home they helped us find had everything we were looking for. We will enjoy it for the rest of our lives!

After searching for a very long time I found the home I wanted. I called Rich to represent me during the purchase process because he was the only agent, who during my search, called me to show me properties before they came on the MLS. This made me feel like he was truly vested in helping me find my new home. Rich is very well connected and knows the Sam Hughes neighborhood like the back of his hand. With his experience, professionalism and patience he was able to close the deal in a timely fashion. I’m happy to say I am overjoyed with my new home.

..I fractured my spine while moving and ended up in a brace and not driving. They brought papers to me, sent a notary here,watered my plants and found people to help with the move. I cannot say enough about the excellent care I got. Becky Sharp Duncan

Professional, excellent service is their hallmark.

I was an out of state seller charged with cleaning out and selling my late Aunt's home in Tucson. My challenge was to find a team of realtors that I could trust to handle virtually the entire process in my absence, and I am so grateful to have found Long Realty. They fully explained the selling process and their marketing strategy and I trusted and valued their expertise. Initially they advised me about cleaning out the house and suggested local agencies for donations .. a difficult task but we got it done. Gladys and Rich had a very successful Open House generating multiple offers, most of which were above the asking price (and kudos to their photographer; those pictures were amazing). Again, since I was not present it fell to Gladys and Rich to respond to all the inquiries from potential buyers. Thanks to their professionalism and hard work the house closed in record time. Carol Sewell

Our house on Edison sold in virtually two days with outstanding photos of the house and careful advice from Rich. Obviously, he is a professional. Carole Deterding

We chose the Rich Kenney team as they live in and specialize in the area. They know the neighborhood block by block and recognized what was special about our home and priced it accordingly. Rich, Gladys and Rich, Jr. were top notch throughout the staging and marketing process and our house sold the first day on MLS. The team also communicated with us regularly during the inspection process and referred us to reliable contractors to perform buyer requested repairs before closing. The Rich Kenney team is a pleasure to work with and we give them our highest recommendation.

So we needed lots of help. Rich & Gladys Kenney were right beside every step of the way. They responded immediately to all of our questions and concerns. They made us feel like we were their only clients, even though we knew they had many others. Throughout the entire 5 month process, their number one priority was for us to find our perfect new home. They expertly priced our Sam Hughs house, brought in a top-notch photographer, and conducted an open house. We had multiple offers right away. Rich & Gladys were perfect partners for us, exceeded our expectations, and we wholeheartedly recommend them. We feel like we got the best realtors in town!

You couldn’t ask for a better real estate team.

Our purchase was somewhat impulsive and we signed Rich to serve as a dual agent for us as well as the sellers. The transaction proceeded smoothly and throughout the process Rich was diligent, prompt, and professional. We were grateful to have his support.

She is an excellent listener and projects a kind manner with an air of confidence, She is always on top of every detail and communicates in a timely manner. Simply put, she is the best!

He worked hard, promptly and effectively dealt with some tough challenges that came up, he was practical and he communicated very well. He really cared about his work. I highly recommend him!

So the Kenneys (Rich, Gladys & Rich jr.) took on a listing that was impaired, after being on the market for four months without a single offer, this on a well-situated and beautifully appointed home in a highly desirable location. The Kenneys worked hard to draw attention to our property. They spent money on a floor plan and on advertising. They ran open houses every weekend. Because the house was vacant they brought in some furnishings to soften the presentation of the interior. Their work paid off handsomely, resulting in a generous cash offer that brought a quick sale. My wife and I found Rich and Gladys Kenney to be affable, warm, and caring. During the time that our house was listed with them, when we were already living in another state, they communicated with us regularly, often several times a week. Most important of all, the Kenneys are straight shooters; they tell you what they think, not what they think you want to hear. They are excellent communicators, which is so important in dealing with their clients, and of course equally important in dealing with potential buyers and their agents. Add to the above the fact that Rich, Gladys & Rich jr have decades of experience and a wealth of knowledge of the Tucson market. I urge anyone selling or buying a house in the Tucson market to interview the Kenneys first. You may well find you do not want to talk to anyone else.

They listened to what we wanted and guided us through the process with professionalism and personal attention. Our move from the east coast was long and involved and Gladys and Rich communicated with us for months before we got to Tucson. We truly feel as if they had our best interests in mind and will not hesitate to recommend them. Great experience!

So we needed lots of help. Rich & Gladys Kenney were right beside every step of the way. They responded immediately to all of our questions and concerns. They made us feel like we were their only clients, even though we knew they had many others. Throughout the entire 5 month process, their number one priority was for us to find our perfect new home. They expertly priced our Sam Hughs house, brought in a top-notch photographer, and conducted an open house. We had multiple offers right away. Rich & Gladys were perfect partners for us, exceeded our expectations, and we wholeheartedly recommend them. We feel like we got the best realtors in town!

Kenney are a fantastic team. After interviewing with multiple agents, I felt the Kenneys had the most experience in the neighborhood. They each provided their expert opinion on the value of my home, so I was able to determine a proper listing price. I mainly worked with Rich during the selling process, but if he was unavailable, his team would cover for him. My home needed quite a bit of work (exterior paint, repairs, yard work, cleaning) to prepare it for sale. I was not able to take care of it before moving out, so Rich called in his trusted contractors. Rich sent me pictures of the work, and I was happy with the quality and pricing. I was also impressed by the pictures his photographer took. When my home was ready, the housing market was starting to decline and continued to do so throughout this process. We took it step by step. Rich spent a lot of time hosting open houses. Eventually we knew we had to lower the listing price. Again, the Kenneys provided their expert opinion, helping me to appropriately update the listing price. We got a reasonable offer after this. Some issues came up during inspections, so Rich called in contractors right away to get additional estimates. We were able to come up with a fair response to the buyer's repair requests. Rich always kept me updated, guided me through the paperwork, and completed the entire process without needing me to return to town. I could not have asked for a better agent! Thank you Rich!

He worked diligently to ensure all the details were taken care of and was consistently available to talk through aspects of the process. He is very personable and easy to communicate with. I would recommend Rich and his family to anyone who is looking to purchase a home in Tucson.

is the greatest! He sold my Sam Hughes house for a good price where others could not even bring me an offer. I believe he knows Sam Hughes like no one else.

Extremely professional, with frequent and thorough communication and the Sam Hughes knowledge I was looking for. Best of all, they were like family as demonstrated by the picture. Gerri ONeill

My last sale was for full asking price with in hours of going on the market. Every detail is handled in a precise and timely manner. At the same time I was looking for another home. Every time I called on Rich, Rich Jr, or Gladys I was treated as their only client, making both transactions go ever so smoothly. They are a GREAT team.

As first timers going through this process we were extremely happy to have had Rich guide us through it all. He was very informative and catered our needs during the buying process. During the selling process he was very involved and even took care of things while we were away. We were glad to be able to trust his expertise and knowledge at every turning point.

Rich and Gladys Kenney were excellent from start to finish. Thank you!

I was nervous and hesitant to sell my home of 25 years. Not only did Kenney's calm my nerves, but they patiently showed me the intricacy's of what it takes to sell a home. While working with Rich and Gladys, I learned just how much knowledge and expertise is required to make this experience one not of anxiety, but an experience of trust and faith in the knowledge that had my best interest in mind--it was not a crass and perfunctory relationship I had with them as agents. The Kenney's made me feel safe and secure in the decisions being made. By the end of the sale, I am proud to say that they treated me like family and helping me with my trepidations. They are the most honest and caring people there can be. I consider them family and I will cherish my experience with them forever

were easy to work with. Gladys has great customer service skills and her experience make home buying a breeze!